Customer Care

Payment Options

The following credit cards are accepted: Visa, MasterCard, American Express, Discover, Diner's Club, PayPal, and PayPal Credit. Checks and money orders are also accepted. All paper/mail-in payments must be drawn on US funds. Please email us for instructions if you wish to pay by check or money order.

 

Purchase Orders

Purchase orders are accepted from schools, clinical institutions, state/government, and non-profit organizations. Invoices are billed net 30 day terms. The following information must be included: PO number or reference, contact name, billing and shipping addresses, product information, quantities, price, and signature. Minimum order is $50 excluding shipping charges. Purchase orders originating in Nevada and/or Arizona are subject to sales taxes.

Need a W-9? We have completed tax forms available upon request.

Remit purchase order info to either of the following:

By Fax:

1-888-788-5417

By Postal Mail:

Resistance Bands Only

4400 N Scottsdale Rd

Ste 9 PMB 505

Scottsdale Arizona 85251

Sales Tax

We are located in Nevada and Arizona. We are required by law to charge a sales tax for orders originating in either state.

Shipping Estimate

A shipping estimate can be obtained from the shopping cart page. Once items are added to the shopping cart, look for the "Calculate Shipping" link. Most orders ship the same business day. Sometimes an order may take longer to ship. We will notify you if an order requires additional hold times.

Warranty Information

All products are under warranty for 60 days unless otherwise noted. A typical warranty covers manufacturer's defects only. Normal wear and tear is not covered. Any defect or breakage will be inspected and it will be determined at the sole discretion of RBonly.com if damages were caused by improper handling/care or if the damage should not have occurred under normal conditions. Buyer is responsible for any shipping fees resulting from replaced/returned items. Defective products will be replaced with the same item or a similar item. In instances where a part or portion can be replaced or repaired, we will replace the part. If in the rare case an item is no longer available, we will either issue a refund or find a suitable replacement.

Product Modifications

At any time, products that appear on this website can change. Such changes might include, but are not limited to style, color, or size. Prices may change without notice. Products may be discontinued without notice.

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